Woodland Heights Medical Center is providing the links on the right side bar for your information.  These links are independent U. S. Government websites and they are under the Woodland Heights Medical Center banner for ease of navigation back to the WHMC pages.

The following credits for the button links are provided:

• The NLM Health Info button is a link to http://www.nlm.nih.gov, the United States National Library of Medicine.  Information at NLM Web sites is in the public domain.
   
• The Medical Encyclopedia button is a link to http://www.nlm.nih.gov/medlineplus/encyclopedia.html , MediLine Plus which is a service of the National Library of Medicine and the National Institutes of Health.  Government information at NLM Web sites is in the public domain.
   
• The Drug Information button is a link to http://www.nlm.nih.gov/medlineplus/durginformation.html, MediLine Plus which is a service of the National Library of Medicine and the National Institutes of Health.  Government information at NLM Web sites is in the public domain.
   
• The Heart Health Info button is a link to the PDF file "Ounce of Prevention: A Guide to Heart Health" (National Heart, Lung, and Blood Institute).  This PDF is also available in Spanish.
   
• The Senior Health button is a link to http://nihseniorhealth.gov/, a website for older adults developed by the National Institute on Aging and the National Library of Medicine, both part of the National Institutes of Health.
   
• The Health Finder button is a link to http://healthfinder.gov, an award-winning Federal Web site for consumers, developed by the U.S. Department of Health and Human Services together with other Federal agencies. Since 1997, healthfinder® has been recognized as a key resource for finding the best government and nonprofit health and human services information on the Internet. healthfinder® links to carefully selected information and Web sites from over 1,700 health-related organizations.
   
• The CHI Database button is a link to http://chid.nih.gov.  The Combined Health Informational Database (CHID) is a bibliographic database produced by health-related agencies of the Federal Government. This database provides titles, abstracts, and availability information for health information and health education resources.
  
  CHID lists a wealth of health promotion and education materials and program descriptions that are not indexed elsewhere. New records are added quarterly and current listings are checked regularly to help ensure that entries are up to date and still available from their original sources. Some older records are retained for archival purposes.
  
  CHID is updated four times a year. The updated database is available at the end of these months: January, April, July, and October.
   
• The Assisted Living button is a link to http://www.pinecrestrc.org/ .   Pinecrest Retirement Community is a modern retirement facility located in Lufkin.
   
• Complaints that are received are viewed as opportunities to improve patient care, communication, and the services rendered. All patients and families have a right to present complaints and receive a response, without compromising the individual's access to care. Once received, all complaints/grievances are investigated and responded to promptly.

   

  For timely resolution, those with complaints are encouraged to follow this recommended complaint/grievance procedure:

  1. Ask to speak to the employee directly.

  2. If unresolved, ask to speak to a supervisor.

  3. If unresolved, contact our Patient Advocate at 936-637-8755.

   

  At any point in time, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commissioned-accredited health care organization by calling 800-994-6610.

   

  Additionally, you may contact the Texas Department of Health complaint hotline at 888-973-0022.

   

Woodland Heights Medical Center
505 South John Redditt Drive
Lufkin , TX 75904
Telephone: 936-634-8311